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Is it possible to have a course built for my own needs? |
Yes, if you are an organisation. TTLG is happy to modify any existing programme to best reflect your own needs and strategy. Please complete the questions in Contact Paul Clark. |
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| Do I need to install specific software to access your Learning Capsules? |
No, you can access our Capsules from any web browser. The only software needed is Flash Player, which is present on 98% of all computers worldwide. It makes no difference if you use Windows or Mac. | |
| What do I need to do if I would like a course that does not exist in your portfolio? |
TTLG works with a number of partners who provide expertise that is complementary. Please just drop us a line at  and we will endeavour to find a solution for you. |
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| If I enrol for a Learning Capsule, do I have to be online at the same time as you? |
No, you are free to access the Capsule at your convenience. If you are engaged in an assignment, then we will correspond directly with you concerning the procedures and assessment. | |
| What should I do if I want personal guidance and advice? |
If you have followed an In-Company programme, you will have direct access to Paul Clark. If you have signed on for an online Learning Capsule, then personal tuition is a function of the option you selected when making your purchase. | |
| Can I get a discount if I buy Paul's books through TTLG? |
There is no specific discount available, unless the books are included with the package purchased by your organisation, in the case of an In-Company programme. However, buying the books directly from www.ashgate.com does allow you a 15% discount off the published price. | |
| Can you conduct a training needs analysis for my company? |
Yes. We have the experience to conduct an audit of your skills status and needs and make recommendations. | |
| Do I need to prepare myself in advance for any of your programmes? |
That depends. We will need to know your background and experience when you register so that we can suggest preliminary reading material. | |
| Does TTLG provide all necessary materials? |
All supporting documentation will be provided, either in hard copy or electronic form. For in-company programmes, especially SkyChess, we may ask the host organisation to provide some laptop computers for the team work. | |
| What kind of recognition will I get if I attend a TTLG programme? |
Paul Clark and the partners he has selected all have solid reputations, both in the airline industry and the field of higher education. Every participant who satisfactorily completes a programme will receive a TTLG diploma. | |
| What happens if I want to cancel my attendance? |
In the case of an organisation, the procedures are built into the contractual agreement. If you are an individual and wish to cancel a registration for a Learning Capsule, please refer to paragraph 9 of our Terms and Conditions. | |
| The question I want to ask is not listed here? Who do I speak to? |
That’s easy. Just email Paul at |
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